Privacy Policy for Ride with MiB

Introduction

Welcome to Ride with MiB ("we," "our," or "us"). We are committed to protecting your privacy and explaining how we collect, use, and safeguard your information when you use our transportation booking services in the Dallas area.

Information We Collect

We collect information that you provide directly to us when you request a ride or communicate with us. This information may include:

• Personal Identification Information: Your full name and mobile phone number.
• Booking Information: Pick-up and drop-off addresses, airport terminal details, flight numbers, and passenger counts.
• Communications: The content of SMS messages sent and received, and any specific notes provided for your Agent.

How We Use Your Information

Specifically, we use information collected about you to:

• Process your flat-rate bookings and manage your account.
• Assign local MIB Agents and provide them with necessary mission coordinates.
• Send service-related SMS notifications, including "Agent En Route" and "Agent Arrived" updates.
• Monitor real-time flight status to ensure timely terminal extraction.

Disclosure of Your Information

We do not share your personal information with third parties except as described below:

• With Our Agents: We share your name, phone number, and location details with your assigned driver to facilitate the ride.
• Service Providers: We use third-party tools like Twilio for SMS dispatch and Google Maps for navigation.

Opt-Out Rights

You have the right to stop receiving text messages from us at any time. To opt out of SMS communications, simply reply to any message from Ride with MiB with the word STOP. Once received, we will send a final confirmation message and will no longer contact you via SMS.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide, please be aware that no security measures are perfect or impenetrable.