Privacy Policy

1. Introduction

Welcome to Ride with MiB ("we," "our," or "us"). We provide premier black car transportation services in the Dallas-Fort Worth metroplex. This policy explains how we handle your personal data when you use our web-based booking system.

2. Information We Collect

To provide elite transportation, we collect the following data points:

• Account Credentials: Mobile phone numbers used for secure OTP (One-Time Password) sign-in.
• Mission Intel: Passenger names, flight numbers, airport terminals, and specific pick-up/drop-off coordinates.
• Transaction Data: Total fare amounts and payment confirmation tokens. Note: We do not see or store raw credit card numbers.
• Service Metadata: Logs of SMS communications between you and our dispatch system.

3. How We Use Your Data

Your information is used strictly for operational execution:

• Real-time flight monitoring for terminal extraction.
• Generating secure payment intents via our third-party processor.
• Dispatching "Agent En Route" and "Mission Completed" SMS alerts.
• Maintaining your private "Mission Logs" for record-keeping and receipts.

4. Third-Party Intelligence Partners

We share limited data with essential service providers to maintain operations:

• Stripe: Processes all digital payments. They handle your financial data according to their PCI-compliant security standards.
• Twilio: Facilitates all SMS communication and phone-based authentication.
• Google Cloud (Firebase): Provides the secure database infrastructure where your mission logs are stored.
• Google Maps: Provides geolocation and address autocomplete services.

5. Data Retention & Deletion

We retain booking data for as long as necessary to provide services and comply with tax regulations. You may erase specific "Mission Logs" at any time through your personal dashboard, or contact us to request the permanent deletion of your profile.

6. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, it will be deleted immediately.